Your agency is losing hours — and leads — to work that AI can handle
Estate agencies across West Wales — from Carmarthenshire and Ceredigionto Pembrokeshire and Swansea — spend thousands of staff hours every year on listing descriptions, enquiry responses, AML checks, and chasing consents. These are exactly the tasks AI handles well. We design and build the systems that free your team for the work that actually wins and keeps clients.
Where your team's time is going — and where it shouldn't be
The agencies we speak to aren't struggling with a lack of effort. They're buried in repetitive admin that keeps them from the work that actually grows the business.
6,500–9,500 hours saved annually
The annual transactional workload automatable for a mid-sized agency — covering listings, enquiries, compliance admin, and internal communications.
No more out-of-hours silence
An enquiry that arrives at 9pm and goes unanswered until 9am is often a lost instruction. An AI assistant changes that without adding staffing cost.
Privacy-first, locally hosted
Client data stays on your infrastructure. We deploy locally-hosted models for agencies where GDPR compliance and data sovereignty are non-negotiable concerns.
Four tiers — start where it makes sense
Four deployment tiers let you start where it makes sense and expand from there. TheDiscovery Audit tells you exactly which tier fits your operation — and the £700 audit fee is fully offsettable against any implementation.
Listing Copy Assistant
Polished listing descriptions in seconds using a locally-hosted language model trained on your house style and property types.
Enquiry + Listing Assistant
Email inbox monitoring via n8n automation with AI triage, draft responses, and listing generation — all running on your own infrastructure.
Out-of-Hours + RAG
Active chatbot with full property inventory knowledge base. Answers live availability questions, books viewings, and escalates to a human when needed.
Agency AI Infrastructure
Comprehensive AI layer across sales, lettings, and compliance — covering enquiries, listings, AML checks, referencing, and internal knowledge management.
From first conversation to live system
Every engagement follows the same four-stage process. Nothing is built until you have a clear picture of what it will cost and what it will deliver.
Discovery Audit
- A full day on-site — we map your workflows, listen to your team, and identify the three or four biggest AI opportunities
- Written report delivered within two weeks of instruction
- Clear, honest picture of what AI can do for your agency — and what it would cost
- Fixed fee: £700 + VAT. No obligation to proceed.
System Design
- Bespoke solution specification built around your data, processes, and existing tools
- We confirm the exact implementation cost and timeline before any build begins
- Included in the project fee — no separate design charge
Build & Deploy
- We build, test, and deploy the solution — integrating it with your existing CRM, portals, and inbox
- Half-day staff training session for up to 10 people, delivered at your office
- Hardware passed through at cost — no margin on infrastructure
Ongoing Support
- Monthly retainer covers system updates, new use cases, and staff queries as they arise
- Three retainer tiers — Essentials (£400), Standard (£650), Growth (£1,000+)
- We stay on hand as the business evolves — not just for the first 90 days
There is funding available — we can help you access it
Routes like the SMART Cymru fund and UK Innovation & Research Grants support AI adoption in SMEs. Hynt Digital can help with your application.
Contact Business Wales for the £2.1m AI adoption fund. Hynt Digital can support your application.
Flexible Skills Programme covers 25% of qualifying staff training costs.
South Wales Enterprise Fund. A grant to reduce debt and improve early cash position.
Local Knowledge. Local Infrastructure. Your data stays yours
We are an independent consultancy based in West Wales. We do not earn commission on software or hardware. We recommend what is right for your business, not what earns us a referral fee. We operate on the same AI systems we deploy for clients, so we know exactly what works in practice.
Frequently asked questions about AI for estate agencies
How much does a Discovery Audit cost?
The Discovery Audit is a fixed fee of £700 + VAT. This covers a full day on-site at your agency mapping workflows and identifying the biggest AI opportunities, with a written report delivered within two weeks. The fee is fully offsettable against any implementation you choose.
Do I need technical knowledge to use these systems?
No. We design every system so your team can use it day-to-day without any technical background. We provide half-day staff training sessions for up to 10 people, delivered at your office. Ongoing support is included in the monthly retainer.
Is my client data secure?
Yes. We deploy locally-hosted models on your infrastructure for agencies where GDPR compliance and data sovereignty are non-negotiable. Client data never leaves your systems. We also offer cloud-hosted options with UK-based servers for agencies that prefer managed infrastructure.
Can I start with just one feature and add more later?
Yes. Our four deployment tiers are designed so you can start with the highest-value opportunity — whether that's listing copy generation, enquiry handling, or AML compliance — and expand from there. The Discovery Audit identifies the best starting point for your specific agency.
How long does implementation take?
Typical implementation timelines range from 2–4 weeks for Level 1 (Starter) up to 6–10 weeks for Level 4 (Full Suite). The exact timeline depends on the complexity of your existing systems and the number of integrations required. We confirm the timeline during the System Design stage.
Is bilingual (Welsh/English) support available?
Yes. We are a West Wales based consultancy and all our systems can be configured for bilingual operation. Staff training can be delivered in Welsh or English. The Discovery Audit and all client communications are available in both languages.
Ready to find out exactly what AI can do for your agency?
Start with a Discovery Audit. A full day on-site, a clear written report, and a costed roadmap built around your business. No obligation to proceed, and the fee is fully offsettable against any implementation you choose.