Privacy Policy
Effective: 25 May 2026
Who we are
Hynt Digital is an AI consultancy based in West Wales, serving SMEs across Ceredigion, Carmarthenshire, and Pembrokeshire. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
What data we collect
We collect only the information you choose to provide — typically your name, email address, phone number, and business details when you contact us via email, phone, or our website. We also collect basic usage data (pages visited, time spent) through analytics to help us improve the site.
How we use your data
We use your data solely to respond to your enquiries, deliver our services, send relevant communications about your project, and improve our website. We do not sell, rent, or share your personal data with third parties for their marketing purposes.
Cookies
Our website uses minimal cookies — only essential functional cookies and basic analytics. We do not use tracking cookies, advertising cookies, or third-party marketing scripts. You can disable cookies in your browser settings at any time.
Data storage and security
Your data is stored on secure, UK-based infrastructure. We use industry-standard encryption and access controls to protect your information. For clients using our locally-hosted AI systems, your data remains on your own infrastructure and never leaves your control.
Data retention
We retain your personal data only for as long as necessary to deliver our services and comply with legal obligations. Enquiry data is retained for 12 months after our last contact unless a service engagement begins, in which case records are retained for the duration of the engagement plus six years.
Your rights under UK GDPR
You have the right to access, correct, or delete your personal data at any time. You may also restrict processing, object to processing, or request data portability. To exercise any of these rights, contact us at hello@hynt.digital. We will respond within 30 days.
Third-party services
We use minimal third-party services to operate our business — typically email hosting and basic analytics. Each provider is vetted for UK GDPR compliance. We do not use services that process data outside the UK or EEA without adequate safeguards.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at hello@hynt.digital or write to us at our registered address in West Wales.